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What is a book credit?

one book credit allows yous to listen to any audiobook in our library. If yous find yourself wanting to heed to more books, you lot tin can add book credits to your subscription as you become.

What do I demand to know about my 30 day free trial?

Sign upward for our 30 day complimentary trial, and get your start volume free, no strings attached. Cancel anytime during those 30 days, no questions asked. Once your gratis trial has expired, your monthly subscription fee will be automatically charged to the billing information on your account, and you can proceed to enjoy not bad audiobooks.

**Please annotation that your free trial begins the day yous sign upwards. For example, if you signed upwardly for the complimentary trial on July 1st, your commencement billing appointment would be July 31st.

What is the Audiobooks.com VIP Rewards programme and how tin I participate?

All Audiobooks.com members (including customers in their gratis trial) can choose from a specially curated option of Audiobooks.com VIP Rewards books to download for Complimentary, every month. VIP Rewards books will refresh every month on the first twenty-four hours of the month, at which point you'll be able to browse the new choice and make your choice for one free download. All of your VIP Rewards books will remain in your library as long as you lot remain a member with an agile subscription.

Can I comport over unused VIP Rewards to redeem in the post-obit month?

No, unredeemed VIP Rewards expire at the cease of each calendar month. To make the well-nigh of your VIP Rewards, be sure to make a choice every month!

Can I listen to more than than ane audiobook per month?

Absolutely! With our subscription plan, i credit is automatically added to your account each calendar month. To get more, you can either purchase top-upwards credits through the website or claim books instantly using our InstaCredit feature in the app.

What is InstaCredit?

InstaCredit is an piece of cake and hassle-free way to instantly purchase an extra credit and apply it to an audiobook without leaving the app. The InstaCredit feature can only be used if you have no remaining credits in your business relationship. To employ InstaCredits, make sure the feature is enabled under the Settings menu. And then, choose the book you lot want and follow the popups. A credit will be instantly purchased and redeemed for that volume.

What is a la menu?

Our a la menu purchasing organization allows you to purchase titles exterior of our credit system, gain access to deep discounts on top titles, and have more flexible audiobook libraries (and depository financial institution accounts). A la menu purchasing is available on our website only. Footstep-by-footstep instructions are available on our blog.

How much data does it take to listen to an audiobook on my smartphone?

This is a tricky question considering audiobook titles vary in size. If you lot're streaming an audiobook, we suggest having at least 150MB of bandwidth. If you're downloading the audiobook to your iPhone or Android smartphone, it's best to have at least 500MB of bandwidth free.

Why is this book unavailable to me?

When publishers get the rights to books, they may merely get the rights to distribute in sure countries. We accept to honor that distribution, so these books will be regionally restricted. If it were upward to us, all audiobooks would be available worldwide!

Tin I abolish my membership?

Some relationships just aren't meant to be, which is why there are admittedly no restrictions on when you can cancel your Audiobooks.com membership. Go to the My Account section of the website (the link is in the top correct when you're logged in) and cancel online with the click of a link.

Which browsers practice you support?

Audiobooks.com supports the latest versions of Chrome, Internet Explorer, Firefox & Safari.

What happens if I miss my monthly payment?

Not to worry! We'll identify your account on concord for you if a payment is missed. To reactivate your account, contact our customer service team.

Why am I at present being charged tax on my monthly subscription and other purchases?

New government regulations require digital goods and service providers to charge sales taxation on all transactions. If you take whatsoever questions or concerns regarding tax drove, delight contact our customer service squad.

I live outside of North America. Can I still use the Audiobooks.com service?

Yes! Nosotros're happy to offer our service internationally. Publisher region restrictions mean that non every volume in our library is available in every state, simply we're working hard to improve the availability of our titles all over the globe.

I'll exist traveling to some other country. Will my Audiobooks.com account notwithstanding work?

If you're an Audiobooks.com member from Northward America and you'll be travelling exterior of the USA or Canada, y'all may not have admission to purchase all the same titles that you tin at home. Publisher restrictions don't allow for credits being redeemed exterior of permitted regional zones, so if there'south a championship you tin't await to heed to, we recommend calculation information technology to your library before you get out. Once you lot've added a book to your library, you can download, delete or stream them as required no matter where you are.

Do you back up offline listening?

Yep nosotros exercise! Whether you're on an plane or in an area without network coverage, you tin can enjoy whatsoever previously-downloaded audiobooks that are saved to your device, since playing downloaded books doesn't utilize data or crave an internet connection. You won't exist able to browse the app, but just click on My Books to listen to your saved library.

Why do I ever take to listen to a preview?

Our combined Preview and Play push button allows you to listen to an audiobook before committing. If you don't like the audiobook, stop at whatever time. Effectually the 3-infinitesimal mark of well-nigh books, you lot'll be prompted to striking "Go along". If you lot're enjoying the narrator and story when you lot get to this point, hit "Continue" and keep listening. If not, preview a few more until you discover a great mind.

If y'all're listening on i of our apps for iPhone or Android, your download won't start until subsequently y'all striking "Continue".

Can I buy a souvenir subscription?

You can buy a gift subscription by visiting the Gifts section on Audiobooks.com.

What is the deviation between streaming and downloading?

When you stream an audiobook, you're able to instantly heed to the book over your internet connection. The bully matter about streaming is that yous don't need to download the audiobook start to listen to it, and it doesn't take up infinite on your device.

Downloading is a great option when you take an internet connection and desire to go along the book on your device for offline listening, especially if you lot're heading somewhere with poor reception.

Audiobooks.com currently offers downloadable files to iOS and Android devices only.

I'thousand not receiving any emails from Audiobooks.com. What should I do?

From time to time, some electronic mail providers mistake Audiobooks.com emails as spam. If yous haven't been getting Audiobooks.com emails, showtime check your junk post or spam folder. If there are Audiobooks.com emails at that place, marker them equally "Safe" or "Move to inbox". Adjacent, make sure that you've added [email protected] to your condom senders listing. If you even so find that you aren't receiving emails from u.s. to your current email accost, try signing upwards with a costless webmail service such as Hotmail or Gmail.

Is Audiobooks.com mobile friendly?

It sure is! Yous tin stream or download your favorite books from Audiobooks.com on your iPhone or iPad (iOS4.0 or higher), or Android smartphone (running version 2.iii or higher), via our native apps.

Thanks to our HTML5 spider web app, yous tin likewise listen to audiobooks using near any other internet-enabled device, like laptops and tablets. We recommend that you check with your mobile provider to make sure you have a data plan.

How do I cancel my account through the app?

Get to the Audiobooks.com website on laptop or desktop estimator to cancel your account online, or give our customer service squad a call at 1-855-876-6195 between 9am - 8pm EST, Monday to Fri.

There are then many audiobook apps in the app store, which 1 is yours?

When you lot're searching for our app, await for this symbol:

If you're on your mobile device, click here to directly download our Android app, or iOS app!

What is Family unit Plan?

Family Plan is an heady new member feature that allows you to share your audiobooks with people in your household. By adding different family members to your account you let them to save their own bookmarks and notes without interfering with your account.

Tin I manage my Family Plan from within the Audiobooks.com app?

No, you can manage your Family Program quickly and easily under "My Account" via our website.

Volition my family members mess up my bookmarks?

No, each user volition take carve up bookmarks under their login information. Your progress is safe!

Volition family unit members be able to read my notes?

No, we understand that reading notes are private and then we made sure that your notes are kept secret.

Will every family member added to my account be able to purchase credits on my account?

Every bit the main account holder, you determine the level of access yous would similar each of your Family Programme members to have – Listen only, Utilise credits (listen and apply the credits if whatsoever are on the business relationship), or the ability to Buy & utilise credits.

If my family members purchase an audiobook, will I be able to view it on my business relationship?

Yeah! All audiobooks that you lot and/or your family members purchase will be available to every Family unit Program member on your account, they will all appear in your library.

Can I add a friend to my Family Plan?

Anyone who is living in the same household as yous is eligible to join your Family Plan.

How exercise I delete a family member from my account?

If the time comes and you lot need to remove a family member from accessing your account, simply log in to your Audiobooks.com account through web (non the app) and get to "My Business relationship." Nether "Account Type," you tin see the accounts you accept linked to your own. Here, you tin can select "Remove" under the name of the family unit member y'all'd like to remove from your account.

Are podcasts gratuitous?

Yes! Y'all can access over 100+ million podcast episodes through the "podcast" tab in your Audiobooks.com app.

How do I listen to podcasts?

Open up your Audiobooks.com app, click the menu in the summit corner and navigate to "podcasts." You can then click "Discover" to observe and subscribe to new podcasts. You will then exist able to review these under "My Podcasts" and "My Episodes."

How do I access podcast settings?

Click the menu in the height corner and under "Account" y'all volition encounter "Settings." Under "Information Settings – Podcasts" you can modify your settings such as automatic downloading and mobile streaming.

Does my access to podcasts change at the end of my gratuitous trial?

Nope! One time your free trial has ended and you lot have get a full subscriber to Audiobooks.com you volition continue to have access to your favorite podcasts.

How can I review an audiobook?

Start by making certain yous're logged into your account. If you're using the app, navigate to the book details page and click "Add Review" underneath the volume embrace. If you're on the website, navigate to the book details folio and scroll down to the section that says "Reviews". Exist sure to give the book an overall rating likewise as a narrator rating, and try to include some effective criticism that will assistance your swain listeners decide if a book is correct for them.

Why practice you lot have a review approval process?

In order to continue discussions respectful and to guard against spam and abuse, our squad evaluates every review. Our intention is never to censor opinions, but inappropriate or not-effective reviews volition be removed at the sole discretion of the Audiobooks.com squad. If your review is canonical, it will appear live on the Audiobooks.com website and app within 3 (3) concern days.

What content is considered inappropriate?

We volition non approve whatsoever reviews that are deemed threatening or offensive in any way (e.g. sexist, racist, profane, graphic, violent, derogatory, defamatory, etc.). We volition also remove reviews that are not pertinent to the audiobook at hand or serve just equally non-effective insults to authors, narrators, or Audiobooks.com.

Who can I contact if I have any questions or want to written report a review?

Delight e-mail [e-mail protected]. Be sure to include the title and author of the book you lot're emailing us to discuss.

How practice I pre-order an audiobook?

On the book details page of the audiobook you'd like to pre-gild, select the "Pre-order" button and complete the checkout process. You tin pay by credit if yous have a credit available, or you can choose to be charged a la carte du jour pricing for the buy on release date. Upon release appointment, the pre-ordered audiobook will appear in your My Books and you will be notified. Please note that all pre-ordered audiobooks will just be available for download as of their release date.

Where can I find my pre-ordered audiobook on Audiobooks.com?

To view and manage your pre-orders, log in to your Audiobooks.com account (website simply) and click "My Account" in the top right of the screen. Y'all volition then select "View Pre-orders Folio," which will bring up all your completed, active, and cancelled pre-orders.

You will exist notified of a pre-ordered title'due south availability upon release engagement, and will be able to immediately access it past visiting My Books in our app or on our website.

What is the Pre-lodge Pricing Policy?

Audiobooks.com's price for audiobooks that have not yet been released can fluctuate ahead of the release date; however, the price yous will be charged when the audiobook is released will be the lowest price betwixt (ane) the price at the fourth dimension you placed the pre-order and (2) the cost at the time the audiobook is released.

Please note: If you pre-order an audiobook and choose to exist charged a la bill of fare pricing for the purchase rather than utilize an audiobook credit, your method of payment will not be charged until the item is available for download. The Pre-order Pricing Policy only applies to non-yet-released items available for pre-order; it does not apply to other items that take already been released and are available for buy and download.

Please see our Terms of Use for total details.

How do I abolish a pre-order?

To cancel a pre-guild, log in to your Audiobooks.com account on our website and select "My Account" in the top right of the screen. You volition then select "View Pre-orders Folio," which will bring upwards all your completed, active, and cancelled pre-orders. To abolish an active pre-order that is waiting to be fulfilled, click "Cancel This Pre-club." A pop upwardly volition ask you to confirm that yous would like to cancel; no farther activity will be required from you.

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Source: https://www.audiobooks.com/faqs

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